• River cruise
  • Northern Vietnam
  • Central Vietnam
  • Southern Vietnam
  • Day Trip
  • Beach Destination
  • Ecotourist Destination
  • Vietnam Discovery
  • Cambodia Wonders
  • Laos Highlights

Tour amendment, cancellation and refund

- Tour amendment or cancellation should be made in writing and should be acknowledged by us.

-  All the amendments related to airline ticket, train ticket due to wrong name, time changes,  or cancellation will apply the policies of particular transportation companies.

-  46 working days prior to departure, you can change the departure date and tour program. The tour price will be adjusted based on your latest request and will be applied all the surcharge of changing airline ticket, train ticket (if  any). After this period, all changes will be deemed as cancellation and will be applied the following fees:

- Noticeable  45-31 working days: 10% of total tour price.

- Noticeable 11-30 working days: 50% of total tour price.

- Noticeable 2-10 working days: 70% of total tour price.

- Noticeable only 1 working day or on the departure day: 100% of total tour price.

After commencement of travel, it is normally no refund or exchange can be made for services included in the program, which are not utilized. If the refund is allowed, a service fee will be charged to cover our administration and third party expenses.

No refund will be made to tour participant(s) who break(s) the itinerary/journey.

Tailor made tours
Tailor made tours
Traveler's feedback

Our Trip in Vietnam

Have you ever thought about going to the other side of the earth? I hadn’t until Noelle E. and David asked me to travel with them to Vietnam. After traveling 10,000 miles,...

Noellef889, 2014/09/06

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